1. Introduction
Thank you for shopping at World Laptops Hub. We strive to ensure that you are satisfied with your purchase. If you are not completely satisfied, please review our refund policy below.
2. Eligibility for Refunds
- Timeframe: Refund requests must be made within 7 days of the purchase date.
- Condition: The product must be in its original condition, unused, and in the original packaging. Products that are damaged, used, or missing parts will not be eligible for a refund.
- Proof of Purchase: A valid receipt or proof of purchase is required for all refund requests.
3. Refund Process
- Return Request: To request a refund, please contact our customer service team with your order number and a description of the issue. Our team will provide you with instructions on how to return the product.
- Return Shipping: You are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
- Inspection: Once we receive the returned product, it will be inspected to confirm its condition. If the product meets the criteria for a refund, we will process the refund.
4. Refund Methods
- Original Payment Method: Refunds will be issued to the original payment method used for the purchase. Please allow several business days for the refund to be processed and reflected in your account.
5. Non-Refundable Items
Certain items may not be eligible for a refund, including:
- Products that have been altered or customized.
- Products marked as non-returnable or final sale at the time of purchase.
6. Exchanges
We do not offer direct exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order for the desired item.
7. Contact Us
If you have any questions about these Terms of Use, please contact us at:
World Laptops Hub
Email: contact@worldlaptopshub.com